Privacy policy

Privacy Policy

Last Updated: August 2026

At Urban Habitat, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

To provide our services, we may collect the following types of information:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Shipping Address

  • Billing Address

Payment Information

Payments are processed securely through trusted third-party payment gateways. Urban Habitat does not store your complete debit card, credit card, UPI, or banking information on our servers.

Order Information

  • Order History

  • Purchased Products

  • Transaction Details

  • Delivery Information

Technical Information

When you visit our website, we may automatically collect:

  • IP Address

  • Device Information

  • Browser Type

  • Operating System

  • Website Usage Data

  • Pages Visited

  • Referral Sources

  • Cookies and Similar Tracking Technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Deliver products to your address

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website, products, and services

  • Personalize your shopping experience

  • Prevent fraud and unauthorized transactions

  • Maintain website security

  • Comply with applicable legal obligations

  • Send promotional emails, offers, or updates where permitted by law

We only collect information that is necessary to provide and improve our services.

Cookies

Urban Habitat uses cookies and similar technologies to:

  • Improve website functionality

  • Remember your preferences

  • Keep items in your shopping cart

  • Analyze website traffic and performance

  • Enhance your browsing experience

Most web browsers allow you to control or disable cookies through browser settings. Please note that disabling cookies may affect certain website features.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or misuse.

While we strive to use commercially reasonable methods to safeguard your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Third-Party Services

We may share limited information with trusted third-party service providers that help us operate our business, including:

  • Payment Gateway Providers

  • Shipping & Logistics Partners

  • Website Analytics Providers

  • Customer Support Platforms

  • Marketing and Advertising Services

These service providers receive only the information necessary to perform their services and are expected to maintain appropriate security and confidentiality standards.

Data Sharing

Urban Habitat does not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

Information may only be disclosed where required by law, legal process, or to protect our legal rights.

Your Rights

Subject to applicable law, you may request to:

  • Access your personal information

  • Correct inaccurate or incomplete information

  • Update your account details

  • Request deletion of your personal information

  • Withdraw consent for promotional communications

To exercise any of these rights, please contact us using the details below.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Meet legal, tax, and accounting obligations

  • Resolve disputes

  • Enforce our policies

When your information is no longer required, it is securely deleted or anonymized where reasonably practicable.

Changes to This Privacy Policy

Urban Habitat reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page along with the revised Last Updated date. We encourage you to review this policy periodically.

Contact Us

If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact us:

Urban Habitat

Email: info@urbanhabitat.in

Phone: +91 99341 56461

We are committed to addressing your privacy concerns promptly and responsibly.